Effective 14 April 2026
These Terms of Service ("Terms") form a legally binding agreement between you and ScaleSignal ("we", "us", "our"), based in the United Kingdom, and govern your access to and use of the ScaleSignal mobile application and related services (the "Service"). By creating an account or using the Service you agree to these Terms. If you do not agree, do not use the Service.
You must be at least 13 years old to use the Service. If you are under 18 you confirm that a parent or legal guardian has reviewed these Terms on your behalf. If you use the Service on behalf of an organisation, you confirm that you have authority to bind that organisation.
You are responsible for the activity under your account, for keeping your sign-in email secure, and for the accuracy of information you enter. We may suspend or terminate accounts that breach these Terms or that we reasonably believe pose a risk to the Service, other users, or us.
Some features require a paid subscription. Payment is charged to your Apple ID or Google Play account at the point of purchase. Subscriptions renew automatically at the end of each period at the then-current price unless cancelled at least 24 hours before renewal. Manage or cancel subscriptions in your App Store or Google Play account settings.
Prices, billing periods, and any free-trial terms are displayed in the App before purchase. Refunds are handled by Apple or Google under their store policies.
Right to cancel (UK Consumer Contracts Regulations 2013): if you are a consumer in the UK, you normally have 14 days from the start of a digital subscription to cancel for a refund. By starting to use the paid features immediately on purchase, you agree that the 14-day right to cancel is waived once performance has begun, to the extent permitted by the Consumer Rights Act 2015. Nothing in these Terms affects your statutory rights.
Referral credits granting free or discounted premium access have no cash value, are non-transferable, and may be revoked for abuse.
You retain ownership of the data you enter (weights, measurements, food logs, photos, notes). You grant us a limited, non-exclusive, worldwide licence to store, process, and display that content solely to operate the Service for you. We do not use your content to train third-party AI models.
The Service is a tracking and information tool. It is not a medical device under UK MDR 2002 or the EU MDR, and it does not provide medical advice, diagnosis, treatment, or prescription. Nutrition estimates, calorie targets, and supplement reminders are informational only and may be inaccurate.
Always consult a registered medical practitioner, dietitian, or other qualified healthcare professional before starting, stopping, or changing a diet, exercise programme, supplement, or medication. Never disregard professional medical advice because of information in the Service. If you believe you are experiencing a medical emergency, call 999 (UK) or your local emergency number.
The Service does not recommend, sell, or facilitate the purchase of any medication or controlled substance. Any reference to named compounds in the supplement tracker is for personal record-keeping by users following a prescription or regimen obtained independently from a licensed provider.
The Service, including its software, design, branding, and content (other than your data), is owned by ScaleSignal and its licensors and is protected by UK and international copyright, trade mark, and other laws. We grant you a limited, revocable, non-transferable, non-sublicensable licence to use the Service for personal, non-commercial purposes in accordance with these Terms.
The Service depends on third-party providers (Apple, Google, RevenueCat, Resend, PostHog, OpenAI / Anthropic, Open Food Facts, USDA FoodData Central, cloud hosting). Your use of those providers' offerings is also subject to their terms. We are not responsible for third-party services.
We may add, change, or remove features, and may suspend or discontinue all or part of the Service, at any time. We will give reasonable advance notice of material changes that adversely affect paid subscribers where practicable.
You may stop using the Service and delete your account at any time from Settings → Delete Account. We may suspend or terminate your access if you breach these Terms or if required by law. On termination, sections that by their nature should survive (payment obligations, intellectual property, disclaimers, limitation of liability, governing law) will survive.
If you are a consumer in the United Kingdom, the Consumer Rights Act 2015 gives you certain statutory rights in relation to digital content, including that the digital content must be of satisfactory quality, fit for purpose, and as described. Nothing in these Terms limits or excludes those statutory rights.
Except for the statutory rights referred to above, the Service is provided "as is" and "as available". To the maximum extent permitted by law we disclaim all implied warranties, including satisfactory quality, fitness for a particular purpose, non-infringement, and accuracy. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components.
Nothing in these Terms limits or excludes our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) any liability that cannot be limited or excluded under UK law.
Subject to the above and to the maximum extent permitted by law, ScaleSignal and its officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive loss, or any loss of profits, data, or goodwill, arising out of or in connection with your use of the Service. Our total aggregate liability for any claim will not exceed the greater of (i) the amount you paid us in the twelve months preceding the event giving rise to the claim, or (ii) fifty pounds (£50).
You agree to indemnify and hold us harmless from any claims, damages, liabilities, and reasonable expenses (including legal fees) arising from your misuse of the Service, your content, or your breach of these Terms.
These Terms are governed by the laws of England and Wales. The courts of England and Wales will have exclusive jurisdiction over any dispute, except that if you are a consumer resident in Scotland or Northern Ireland you may also bring proceedings in the courts of the UK country in which you reside.
If you obtained the App from the Apple App Store, you acknowledge that these Terms are concluded between you and ScaleSignal only, not with Apple, and that Apple is not responsible for the App or its content. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
If you obtained the App from Google Play, you acknowledge that Google is not responsible for the App, and that Google Play's terms also govern your download and use of the App.
Please contact us first at [email protected] so we can try to resolve any concern.
We may update these Terms from time to time. Material changes will be notified in-app or by email. Your continued use of the Service after the effective date constitutes acceptance.
Questions or notices: [email protected].